We’re super excited to announce an extension to our integration with Google My Business (GMB), that allows BrightLocal users to link their accounts to GMB and import valuable Insights data into their reports.
With this update, you get a complete view of your GMB performance alongside all your other local search KPIs – all in one place!
Insights data can be viewed in your Location Dashboards, alongside your data for rankings, citations, reviews, Analytics and social media.
This new feature is included within ALL BrightLocal plans, and available at no additional cost.
How to import GMB Insights into your BrightLocal account
This brand new feature is live right now & available for you to start using. Watch this quick video to see how it looks & works:
To start viewing this data in our Location Dashboard, simply authorize BrightLocal to access your Google My Business profile and pull in the Insights data. Your GMB Insights can then be viewed on the Google My Business tab in Location Dashboards and within our Google Local Audit reports.
Authorize BrightLocal to access your GMB profile & view your GMB Insights data alongside all other Local Search KPIs
Google My Business Insights Data
Once imported, you’ll get access to the following Google My Business Insights:
Discover how searchers find your business on GMB, looking at both brand searches and product/service searches.
Get actionable insights on how searchers find your business
Find out how many Google users have viewed your GMB profile in main search results or Google Maps.
Discover how users are finding your GMB page
3. Customer Actions
After finding your business, what actions do users take to interact with your business? See data on the following actions:
Requesting driving directions
Calling you on the phone
Discover what actions users take to interact with your business
View GMB searches, views, actions, calls & other Insights within your BrightLocal account
4. Phone Calls
We all know that Phone Calls are an important touch point between local businesses and their customers. Now you can view how many calls were assisted (i.e. click-to-call) by your Google My Business profile. You can view the data displayed by either time of day or week.
Discover the most popular times for customers to call your business
All your local search KPIs in one place
With this update, you can view GMB performance alongside data from Google Analytics and other important local search KPIs in one place.
View GMB insights alongside all your local search KPIs in one place
What’s more, you can view all this data in an extended period of time to GMB. We display data for the last 18 months’, whilst the GMB dashboard only shows it in chart form for the last 3 months’! (N.B. if you export data from the GMB dashboard you can view up to 18 months’ also).
In addition, with BrightLocal you can view the most up to date Insights data, rather than the delayed Insights displayed in the GMB dashboard (3-4 day delay). So if you want to view Insights data from yesterday, or the day before, that’s all captured in your BrightLocal reports.
GMB dashboard displays Insights data for the past 3 months’; in BrightLocal you see 18 months’ of data!
There’s no additional cost to connect & view GMB data in your account, and it’s included in all plans.
GMB Update release schedule
This update is out right now. However, we’re rolling this update out in two phases. Currently, in order to import GMB Insight data, you’ll need to have a Google Local Audit report set up in your BrightLocal account. However this is set to change next week when we release phase 2, which will allow full integration without any existing reports.
Of course, the advantage of using our Google Local Audit tool alongside GMB Insights are many:
Automated auditing & tracking or your Google My Business page.
View important local ranking signals, including verification status, citations, citation authority, link count, domain authority & reviews & star rating.
Benchmark your business against top 10 ranked competitors.
Get alerted to any unauthorised changes in your NAP data, category selection, working hours, review count & star rating.
Great update! but what’s coming next?
If our latest GMB integration doesn’t satisfy your appetite for local SEO tool updates, then just take a look at what’s in the pipeline for summer / fall 2017…………..
Speed & data-accuracy improvements to CitationTracker
Overhaul & enhancements of Local SEO Check-up reports
Marketing Agency Directory offering enhanced & promoted profiles for BrightLocal Customers
We hope you find this update useful and that it helps you manage your GMB locations better!
As always, please let us know your thoughts & feedback in the comments below. Thank you!